Shipping Policy & Return Policy
- Our Flat Rate shipping cost for Standard Shipping within the United States is $5.99, unless we run Free Shipping promotions which are announced on the website.
- We ship out orders as soon as possible, but in general, after your payment is authorized and verified, please add 1-3 business days for processing and handling. If we anticipate a longer lead time, it will be specified in the product description. Longer lead times generally apply to items such as wedding dresses, custom orders or personalized items.
- Transit Time: You will receive your order anywhere between 5-10 business days from the date it is shipped out, not the date the order was placed.
- We send shipments Monday through Saturday.
- We're not responsible for items delivered to an incorrect address supplied by you, so please be sure to check your shipping information carefully. Apologies, but we are not able to ship to P.O. Boxes or Military Bases.
Rest assured! We want happy returning customers, so that means we allow easy, hassle-free returns...
ADDRESS TO SHIP RETURNS:
Address to ship returns to: 8549 Wilshire Blvd., Suite 1143, Beverly Hills, CA 90211
SHIPPING COST OF RETURNS:
If you’re not satisfied with your purchase, just email us at firstname.lastname@example.org to let us know, and we’ll e-mail you a prepaid Return Label to print and attach to your return package! For ease, just save your original packaging and re-use it for your return (we love little ways we can recycle to save our planet!). A $5.00 fee will be deducted per return package, or you can return by using your own postal service, at your cost. Please Note: The original shipping fee is non-refundable and will also be deducted.
Items you're returning must be in unworn/unused/undamaged condition with the original packaging. We do not accept returned items that have been worn, washed, damaged, or altered.
All items returnable, unless specified on the description of the item. Items marked with "THIS ITEM IS FINAL SALE" cannot be returned.
Note: Please do not send your return to the address on your package. It is not our return address and will affect the processing of your return.
Ship returns to:
8549 Wilshire Blvd., Suite 1143, Beverly Hills, CA 90211
Returns will be processed within 3 days upon receipt of your package.
Note: The original shipping fee is non-refundable.
SOME OTHER THINGS TO CONSIDER:
- Personalized, customized and monogrammed items are not returnable.
- Any discrepancies in your order must be reported within 7 days of the purchase date. Contact us at email@example.com to receive further instructions.
- Received a damaged or defective product? SO SORRY! Contact us at firstname.lastname@example.org to receive further instructions.